Call Center Supervisor

Required Experience:

• At least 5 years’ experience working call center or similar customer service role is preferred.

• Experience managing direct reports in a call center environment preferred.

• High School Diploma/GED required; 2 or 4 year college degree in a related field preferred.

Required Skills:

• Must be Proficient with typing, Microsoft Word, Excel and Outlook.

• Ability to interact effectively and professionally, and provide exceptional customer service both internally and externally at all times.

• Must have strong administrative support experience and excellent communication skills.

• Must be able to multi-task in a fast paced environment.

• Must possess strong telephone etiquette, communications and organizational skills.

• Team player with exceptional interpersonal skills.

We offer a competitive salary, incentive and benefit plan to eligible employees. Benefits include medical, dental, vision, life insurance, disability, spending accounts and 401(k).

PolyOne Corporation is a drug free workplace.  PolyOne is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable state and local law. #LI-KF1