Credit Control and Collection Specialist
Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.
Innovation goes far beyond materials science; it’s powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you’re a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you’ll find your place at Avient.
Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!
Job Summary
Controls credit limits, releases sales orders and executes collection for Avient Companies in EMEA region. Supports Business in credit risk assessment and managing bad debts.
Oversees and executes standard tasks from cash collection, credit control, cash application, monitoring customers ledgers and finance billing to month end activities. Closely interacts with internal and external stakeholders i.e. commercial sales, finance, credit risk managers and our clients.
Essential Functions
- Execute pre-dunnig activities, collect overdue invoices, solve queries, work with customers ageing, manage SAP dunning levels
- Maintain customer credit master data
- Manage blocked sales orders and provide customer information to business and Credit Risk Manager
- Manage customer insolvencies
- Support processing L/C Payments
- Support credit insurance process
- Maintain accounts receivable ledgers
- Provide financial and management reports, assist in general financial analysis and enquiries
- Monitor and solve proactively credit open items on customer ledgers
- Calculate bad debt provision
- Issue finance cross charges, debit and credit notes
- Apply work instructions and working references and ensure adherence to defined standard operations procedures
- Act as a back up for other team member/s as per aligned back up structure. Ensure proper knowledge transfer between all involved team members. Perform additional tasks assigned by supervisor.
- Support improvement projects and scope enhancement / knowledge transfer activities
- Participate in daily team briefings and regular team and GBS meetings
- Contribute to trustful work relationship with team members and present ownership approach
- Assist in establishing and maintaining strong, collaborative relationships with internal and external customers
- Interface with other GBS teams to ensure compliance with cross-team responsibilities
Education and Experience
- Bachelor graduate and/or certified in job related fields (Finance, Accounting, Economic)
- 2-4 years of related experience, preferred in SSC/GBS/BPO environment
- English B2;
- French B2 or Italian B2 are nice to have
We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.
By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’s strategic goals, to meet our customer needs, and to accomplish your career goals.