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17002061 Requisition #
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The Role

 

The Global Quality Manager is responsible for devising methods and procedures related to Quality Control and for developing performance metrics and improvement plans related to Cost of Quality for the ColorMatrix business globally. This role liaises with local (regional) Quality Managers to support them in implementing such processes and to ensure they are adhered to in a consistent standard in all Regions.

 

Accountabilities

• Devise guidelines and standards for evaluating and monitoring product quality testing methodologies to ensure measurement systems and quality specifications are fit for purpose, and applied consistently at all ColorMatrix plants globally.

• Devise guidelines, measuring techniques and standards for evaluating and monitoring manufacturing process capability while optimising Cost of Quality using internal and external failure data, and business risk profile for product lines.


Responsibilities

• Coordinate development and implement performance metrics related to Cost of Quality at all ColorMatrix sites, monitor and evaluate performance, identify improvement areas, develop plans

• Through delegation and collaboration with global development, technical and quality departments, and deployment of House of Quality matrix, identify, evaluate and implement quality test methods and specifications for New Product Technologies introduced into ColorMatrix operations and toll manufacturers through Stage Gate process.

• Review quality testing protocols and methods currently in place for finished products, ensure fit for purpose, devise global ‘best practice’ format, and implement at all ColorMatrix sites.

• Review quality testing protocols and methods currently in place for raw materials, ensure fit for purpose, devise global ‘best practice’ format, and implement at all ColorMatrix sites.

• Provide guidelines and standards to quality and technical leaders for verifying measurement systems. 

• Devise and implement Audit schedules for all facilities related to quality testing protocols and methods.

• Provide technical leadership on quality systems, tools and methodologies. Provide training for business leaders, quality leaders and auditors.

• Support management of Global Customer complaint platform and Corrective Action and Preventative Actions and evaluate effectiveness by identifying trends and common cause issues and develop plans to address them.

• Support management of Global Customer Complaint platform, and provide training on root cause identification methods, such as Fishbone diagram, 5 Why, DMAIC, SIPOC, etc

• Evaluate, monitor and participate, as required, all external customer quality audits to gather collective voice of our customers and their needs across ColorMatrix.

• Use existing, and develop new platforms for collection of statistical process control data in order to evaluate Quality variation at sites and manufacturing process capability

• Other duties as assigned.

 

General Information

 

• This role will involve significant international travel.
• In addition to the duties and responsibilities listed, other duties may be assigned by the Line Manager.
• This document is a guide to the role.  It may be changed from time to time to meet changing circumstances.  It does not form part of any Contract of Employment


Key Competencies
 
Achieving Results with Urgency
Continuous Improvement
Inspiring Others with Vision and Purpose
Courageous Decision Making
Leading Purposeful Change
 
Qualifications & Experience Required
 
• Degree in a scientific discipline with a strong background in one or more of the following areas; operations, engineering, quality, project management, operational and manufacturing risk, influencing manufacture process design and supply chain selection.
• A working knowledge of QMS systems and Lean Six Sigma methodologies is essential.
• Previous knowledge of plastics industry would be of a distinct advantage.

 






 


  



 







 

 








 




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