Inside Sales - Customer Service Supervisor
Required Knowledge, Skills and Abilities:
Strong communication and interpersonal skills – telephone, e-mail, written correspondence
Knowledge of customer service standards and procedures – previous customer service experience preferred
Computer proficiency in Windows, Excel, Word
Full knowledge of internal job-related systems and processes
Complete knowledge of ISO procedures for related area of work
Strong analytical and interpretive skills
Ability to handle multiple tasks, manage time, and prioritize tasks based on customer needs
- Previous SAP experience preferred
Education and Experience
- Bachelor’s degree or equivalent years of experience required
- Minimum 5-7 years prior Customer Service experience required
- 1-3 year’s supervisory experience preferred
- Industry experience and experience working with sellers, is preferred
We offer a competitive salary, incentive and benefit plan to eligible employees. Benefits include medical, dental, vision, life insurance, disability, spending accounts and 401(k).
PolyOne Corporation is a drug free workplace. PolyOne is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable state and local law.