Sr. Customer Service Representative
- Associate’s degree or equivalent.
- 5 years of Customer Account Representative experience with significant exposure to assisting clients/customers.
- SAP experience is a strong plus.
- Skilled in written, verbal and electronic communication skills.
- Problem-solving skills.
- Ability to accurately compare and verify information.
- Ability to establish and maintain effective working relationships with the supervisor, co-workers and customers.
- Ability to receive guidance and supervision, follow work rules, and meet guidelines.
- Must possess excellent communication skills and exchange information with others clearly and concisely; ability to present ideas, facts and some technical information.
- Mastery of basic math operations, including fractions and percentages.
Each position at PolyOne focuses on 12 competencies in the areas of Personal and Strategic Skills as well Thought Rigor and demonstrating an Action Bias. Each position ties to specific competencies and levels of proficiency which help individuals excel at their current role as well as chart their growth path with the company through our Career Planning process.
We offer a competitive salary, incentive and benefit plan. Benefits include medical, dental, vision, life insurance, disability, spending accounts and 401(k).
PolyOne Corporation is a drug free workplace. PolyOne is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable state and local law.#LI-KD1